iLab
- Welcome to iLab Help Site
- Using a Core
- Overview of Using a Core
- Payment Methods
- About Our Core Tab
- Schedule Equipment
- Using Kiosk
- My Reservations
- Managing Favorite Resources
- Request Services
- Collaboration on Requests and Reservations
- View My Requests
- Cancellation Notifications
- Managing a Group
- Overview of Managing a Group
- Membership Requests & Fund Numbers
- Members
- Budgets
- Group Settings
- View Requests
- Invoices
- Invoice Detail
- Reporting
- Bulletin Board
- Managing a Core
- Overview
- About My Core
- Schedule Equipment
- Overview of Schedule Equipment
- View Schedule
- Add, Edit or Remove a Schedule
- Schedule Settings
- Enabling Cancellation Notifications
- Linked Resources
- Creating Permission Groups
- Duration Pricing
- Volume Discounts
- Unavailable Time Block
- Track Usage
- Confirm Usage
- Review Usage
- Upload Usage
- Usage Capping
- Message Customers (Reservations)
- Kiosk and Interlock
- Overview of Kiosk and Interlock
- Managing Kiosk
- Preparing for Hardware Interlock
- Preparing for Software Interlock
- Setting Up Hardware Interlock
- Setting Up Software Interlock
- Managing Interlock
- Request Services
- Overview of Managing Request Services
- Editing Service Request Templates
- Editing Services
- Bulk Managing Services and Prices
- Managing Collaborative Cores
- Managing Recurring Charges
- View All Requests
- Overview of View All Requests
- Message Customers (Service Requests)
- Using Filters
- Managing a Single Service Request
- Request Status
- Changing Fund/Payment Information
- Edit Request Actions
- Adding Comments
- Using Milestones
- External Quote Generator
- Advanced Sample Processing
- Overview of Advanced Sample Processing
- Creating a Container Type
- Creating and Managing Sample Request Forms
- Creating and Managing a Processor
- Creating a Service Grouping
- Creating a File Template
- Processing a Sample
- Assigning No Charges and Sample Reruns
- Managing the Plate
- Studies
- Studies Overview
- Creating a New Study Template
- Initiating a New Study
- Reviewing and Approving a Study
- Key Panel Features
- Initiating Work Off of a Study
- Deleting a Study
- Reservations
- People Tab
- Reporting
- Billing
- Overview of Billing
- View Charges
- Creating a New Billing Event
- Billing Errors
- Managing Invoices
- Detached Invoices
- Invoice Disputes
- Refunds
- Applying Taxes
- Time Entry
- Charge Entry
- Administration
- Managing Publication Tracker
- Managing Collaboration on Requests and Reservation
- Managing an Institution
- Institution Dashboard Overview
- Summary of Cores
- Billing
- Settings
- Taxes
- External Customer Numbers
- User Management
- Reporting
- Customer Surveys
- API
- Requisitioning
- Researchers
- View/Update/Submit a cart
- View Prices
- View a Product
- Search for Products
- Determine the Status of an Order
- Create a Product
- Add a One-Off Charge
- Add Prices to a Product
- Lab Managers
- Webinars
- FAQs
- Getting Support